{"id":16,"date":"2025-11-09T00:15:52","date_gmt":"2025-11-09T05:15:52","guid":{"rendered":"https:\/\/davidcelestin.com\/?page_id=16"},"modified":"2026-03-03T22:16:29","modified_gmt":"2026-03-04T03:16:29","slug":"purchase-refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/davidcelestin.com\/en\/terms-and-conditions\/purchase-refund-and-return-policy\/","title":{"rendered":"The David Celestin Purchase, Refund and Return Policy"},"content":{"rendered":"\n<p>By <a href=\"https:\/\/davidcelestin.com\/en\/store\/\" data-type=\"page\" data-id=\"12\">making a purchase on DAVIDCELESTIN.COM<\/a>, you acknowledge that you have read, understood, and agree to this Purchase, Refund and Return Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"purchase-policy\">Purchase Policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"product-availability\">Product Availability<\/h3>\n\n\n\n<p>All products listed on DAVIDCELESTIN.COM are subject to availability. We reserve the right to discontinue any product at any time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"pricing\">Pricing<\/h3>\n\n\n\n<p>All prices are listed in US dollars and are subject to change without notice. We strive to ensure all pricing information is accurate, but errors may occur. If we discover an error in the price of merchandise you have ordered, we will notify you and give you the option of reconfirming your order at the correct price or canceling it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"payment\">Payment<\/h3>\n\n\n\n<p>We accept major credit cards, and other payment methods. All payments are processed securely through our payment gateway. By making a purchase, you warrant that you are authorized to use the designated payment method.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"taxes\">Taxes<\/h3>\n\n\n\n<p>Applicable sales tax will be added to your order based on the shipping address and our tax obligations in various jurisdictions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"shipping\">Shipping<\/h3>\n\n\n\n<p>Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays in shipping due to circumstances beyond our control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"refund-policy\">Refund Policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"eligibility-for-refunds\">Eligibility for Refunds<\/h3>\n\n\n\n<p>Refunds are available for products purchased directly from <a href=\"https:\/\/davidcelestin.com\/en\/\" data-type=\"page\" data-id=\"132\">DAVIDCELESTIN.COM<\/a> under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The request is made within 30 days of the purchase date; <\/li>\n\n\n\n<li>The product is in its original condition, unused, and in its original packaging; <\/li>\n\n\n\n<li>Digital products, including courses and downloadable content, are not eligible for refund once accessed or downloaded. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"refund-process\">Refund Process<\/h3>\n\n\n\n<p>To initiate a refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/davidcelestin.com\/en\/contact\/\" data-type=\"page\" data-id=\"126\">Contact<\/a> our customer service;<\/li>\n\n\n\n<li>Provide your order number and reason for the refund; <\/li>\n\n\n\n<li>Wait for confirmation and further instructions. <\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"refund-methods\">Refund Methods<\/h3>\n\n\n\n<p>Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"return-policy\">Return Policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"eligibility-for-returns\">Eligibility for Returns<\/h3>\n\n\n\n<p>Returns are accepted within 30 days of the purchase date for physical products only. The following conditions must be met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product is in its original condition and packaging; <\/li>\n\n\n\n<li>All accessories and free items that came with the product are included; <\/li>\n\n\n\n<li>You have the original receipt or proof of purchase. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"return-process\">Return Process<\/h3>\n\n\n\n<p>To initiate a return:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/davidcelestin.com\/en\/contact\/\" data-type=\"page\" data-id=\"126\">Contact<\/a> our customer service;<\/li>\n\n\n\n<li>Provide your order number and reason for the return; <\/li>\n\n\n\n<li>Wait for confirmation and receive a return merchandise authorization; <\/li>\n\n\n\n<li>Ship the item back to the address provided. <\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"return-shipping\">Return Shipping<\/h3>\n\n\n\n<p>Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent). We recommend using a trackable shipping service to ensure the safe return of your item.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"inspection-of-returns\">Inspection of Returns<\/h3>\n\n\n\n<p>All returns are subject to inspection upon receipt. If the returned item does not meet our return policy conditions, we reserve the right to refuse the return or to charge a restocking fee.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"exchanges-1\">Exchanges<\/h2>\n\n\n\n<p>We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"digital-products-and-services\">Digital Products and Services<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"digital-content\">Digital Content<\/h3>\n\n\n\n<p>Due to the nature of digital products, all sales of community access, courses, e-books, and downloadables are final and non-refundable once accessed or downloaded. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"subscriptions\">Subscriptions<\/h3>\n\n\n\n<p>Subscription-based services (e.g., premium community access) may be canceled at any time. Refunds for subscription services are prorated based on the unused portion of the service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"damaged-or-defective-items\">Damaged or Defective Items<\/h2>\n\n\n\n<p>If you receive a damaged or defective item, please contact our customer service immediately. We will replace the item or provide a full refund, including any shipping costs incurred.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"gift-cards\">Gift Cards<\/h2>\n\n\n\n<p>Gift cards are non-refundable and cannot be returned for cash. Unused gift card balances remain valid for 12 months from the date of purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"changes-to-this-policy\">Changes to This Policy<\/h2>\n\n\n\n<p>We reserve the right to modify this Purchase, Refund and Return Policy at any time. Changes will be effective immediately upon posting to the Website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"need-help-1\">Need Help?<\/h2>\n\n\n\n<p>If you have any questions about this policy or need assistance with a purchase, refund, or return, please <a href=\"https:\/\/davidcelestin.com\/en\/contact\/\" data-type=\"page\" data-id=\"126\">contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By making a purchase on DAVIDCELESTIN.COM, you acknowledge that you have read, understood, and agree to this Purchase, Refund and Return Policy. Purchase Policy Product Availability All products listed on DAVIDCELESTIN.COM are subject to availability. We reserve the right to discontinue any product at any time. Pricing All prices are listed in US dollars and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":87,"parent":170,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-16","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":0,"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/pages\/170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/media\/87"}],"wp:attachment":[{"href":"https:\/\/davidcelestin.com\/en\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}